Privacy Policy

Last updated: September 21, 2026

This Privacy Policy explains how Digital Param LLC (“Digital Param”, “we”, “us”) handles personal information when you visit digitalparam.com or use our products Botly, Perkly and Spinly (together, the “Services”).

Information we collect

• Account information such as your name, email address, company name and password when you sign up.
• Billing information such as plan, invoices and payment status. Card details are handled by our payment providers and are not stored on our servers.
• Content you add to the Services, such as website pages, documents, chatbot settings, rewards and campaign settings.
• Data about your end customers that the Services process for you, such as chat messages, leads, reviews, referrals, spins and wallet credits.
• Usage and device data such as IP address, browser type, pages visited and log files.
• Messages you send us through our contact form or by email.

How we use information

• To provide, maintain and improve the Services.
• To create and manage your account and process payments.
• To respond to support requests and send service messages.
• To keep the Services secure and prevent fraud and abuse.
• To comply with legal obligations.

We do not sell personal information.

Data you process about your customers

When you use the Services on your website or store, you decide what data about your customers is collected. For that data we act as a service provider (processor) on your behalf, and you are responsible for having a lawful basis and a privacy notice for your own customers.

AI providers

Some features, such as Botly chatbots, send text to third-party AI providers (for example OpenAI or Google Gemini) to generate replies. Where you connect your own API key, the provider’s terms and privacy policy also apply to that processing.

Sharing

We share information only with service providers that help us run the Services (hosting, email delivery, payments, AI providers, analytics), with marketplaces where you bought a deal, when required by law, or as part of a business transfer such as a merger or acquisition.

Cookies

We use cookies and similar technologies to keep you signed in, remember preferences and understand how the Services are used. You can control cookies in your browser settings.

Data retention

We keep information for as long as your account is active and as needed to provide the Services, meet legal obligations and resolve disputes. You can ask us to delete your account and data at any time.

Security

We use reasonable technical and organisational measures to protect information. No online service is completely secure, so we cannot guarantee absolute security.

Your rights

Depending on where you live, you may have the right to access, correct, delete or export your personal information, or to object to certain processing. To make a request, contact us using the details below.

Children

The Services are intended for businesses and are not directed to children under 16. We do not knowingly collect information from children.

Changes to this policy

We may update this policy from time to time. We will post the new version on this page and update the date above.

Contact

For privacy questions, email us at support@digitalparam.com or use our contact page. Digital Param LLC, 30 N Gould St Ste R, Sheridan, WY 82801, USA.