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Digital Param products

Perkly Spinly Digital Param home

AI that understands your business.

Botly reads your website, learns your business and answers every visitor in their own language. With the Unlimited plan it also runs Order Desk on WooCommerce — tracking orders, resending downloads, sending invoices and taking cancellation requests.

  • AI included — no API key needed
  • Free plan available
  • Answers in any language
Your store assistantOnline · replies instantly
Live
Do you have parking at the shop?
Yes — there’s free parking right behind the building. Anything else I can help with?
Are you open on Sunday?
We’re open Sunday 10 am to 4 pm. 😊
Where is my order? It’s been 4 days.
I’ve sent a 6-digit code to s••••••h@yahoo.com — please type it here.
482913
Order #1042 has shipped. Courier: Blue Dart, tracking BD7781204. Track it here 🚚
Can you send me the invoice for #1042?
Done — the invoice is on its way to your inbox. 📩
Can you add my GST number to it?
I’ve passed your GST number to the store team — they’ll send the updated invoice.
My download link has expired.
I’ve reset it and re-sent your order email with the download and licence key. 🔑
Keys never appear in the chat — they go to the inbox
I’d like a refund for order #1033.
I’ve recorded your refund request. The store will review it and email you the decision.
Botly never moves money — you decide
What payment methods do you accept?
You can pay by card or UPI at checkout.👍👎
Rated 👍 — every rating shows in your dashboard
Type your message…
Replies in any languageVerified by email codeRated by customers

Works on any website

  • WordPress
  • WooCommerce
  • Shopify
  • Wix
  • Webflow
  • Plain HTML

Lifetime deal

Pay once, use for ever — get Botly on DealMirror

Your visitors have questions. Most leave without an answer.

The same questions, all day

Asked again and again — and at 2 a.m. nobody answers.

Hours lost to order emails

“Where is my order?” eats your whole day.

Chatbots that guess

Rigid menus, or AI that invents prices and dates.

Botly is the AI assistant that knows your business, stays honest, and does real work.

Customers don’t wait. If nobody answers, they buy somewhere else.

A service business runs on trust, and trust comes from quick answers. A team can’t be online every hour of every day. Botly can.

Questions don’t keep office hours

Nights, Sundays, holidays.

24/7 people are expensive

Night shifts and a bigger payroll.

Botly is always on

Every visitor, any hour, from day one.

Without Botly

  • Questions after closing time wait until morning
  • Visitors leave without an answer
  • Hours spent on “where is my order?”
  • Leads get lost in the inbox
  • Only one or two languages
  • No idea what customers keep asking

The difference

With Botly

  • Every question answered, 24/7
  • Visitors get answers and stay
  • Order Desk handles order questions on WooCommerce
  • Leads saved with the full conversation
  • Replies in the visitor’s language
  • Every conversation and 👍 / 👎 in your dashboard

Live on your website in three steps

No developer, no API key, no long setup.

HealthcareRestaurantE-commerce ✓LegalFitness+13 more

Tell Botly what you do

Pick your business type.

<script src="…"></script>or the free WordPress plugin

Connect your site

One line of code, or the WordPress plugin.

Live · answering 24/7

✅ Question answered

📥 New lead saved

🚚 Order tracked

Go live

Answers 24/7 and collects leads.

Pick your business. Botly sets itself up.

Clinics, shops, restaurants, law firms, agencies and more — each gets the right tone, the questions its customers ask, and safety rules for its trade. Tap a business to see how Botly talks.

Healthcare & Medical

When you choose this business type, Botly sets up:

  • Starter instructions in the right tone
  • 12 common customer questions, ready for your answers
  • Safety rules for your trade

Never names medicines or diagnoses. Sends emergencies to emergency services.

Botly assistantOnline · replies instantly
I have a bad headache. Which tablet should I take?
I can’t suggest medicines or give a diagnosis — a doctor needs to check that. I can help you book an appointment. If the pain is sudden or severe, please call emergency services now.

Real Estate

When you choose this business type, Botly sets up:

  • Starter instructions in the right tone
  • 12 common customer questions, ready for your answers
  • Safety rules for your trade

Collects the enquiry and hands it to your team.

Botly assistantOnline · replies instantly
Do you have 2-bedroom flats near the metro?
I can share the listings we have near the metro. What’s your budget and when would you like to move? I’ll pass your details to an agent.

Legal Services

When you choose this business type, Botly sets up:

  • Starter instructions in the right tone
  • 12 common customer questions, ready for your answers
  • Safety rules for your trade

Never gives legal advice. Never asks for case details in chat.

Botly assistantOnline · replies instantly
My landlord won’t return my deposit. What should I do?
I can’t give legal advice here, and please don’t share case details in the chat. I can arrange a consultation with our team — may I take your name and phone number?

Finance & Accounting

When you choose this business type, Botly sets up:

  • Starter instructions in the right tone
  • 12 common customer questions, ready for your answers
  • Safety rules for your trade

Never gives tax or investment advice.

Botly assistantOnline · replies instantly
Should I put my bonus into mutual funds?
I can’t give investment or tax advice. One of our advisers can talk it through with you — would you like to book a call?

E-commerce & Online Stores

When you choose this business type, Botly sets up:

  • Starter instructions in the right tone
  • 12 common customer questions, ready for your answers
  • Safety rules for your trade

Order Desk on WooCommerce: verify, track, resend, invoice, requests.

Botly assistantOnline · replies instantly
Where is my order?
I can check that for you. I’ve sent a 6-digit code to your email to confirm it’s you — please type it here.

Restaurant & Food

When you choose this business type, Botly sets up:

  • Starter instructions in the right tone
  • 12 common customer questions, ready for your answers
  • Safety rules for your trade

Never guesses allergens. Never confirms a table itself.

Botly assistantOnline · replies instantly
Does the paneer tikka have nuts in it?
I can’t confirm allergens in chat — please check with our staff before you order. Would you like our phone number?

Hospitality & Travel

When you choose this business type, Botly sets up:

  • Starter instructions in the right tone
  • 12 common customer questions, ready for your answers
  • Safety rules for your trade

Never says a room is free — takes a booking enquiry instead.

Botly assistantOnline · replies instantly
Is a double room free on 12 March?
I can’t confirm availability here, but I can send a booking enquiry and the hotel will reply to confirm. What’s your name and email?

Beauty & Wellness

When you choose this business type, Botly sets up:

  • Starter instructions in the right tone
  • 12 common customer questions, ready for your answers
  • Safety rules for your trade

Answers from your services and takes appointment requests.

Botly assistantOnline · replies instantly
Do you do bridal make-up trials?
Our bridal services are listed on the Services page. I can take your details and the date, and the salon will get back to you.

Fitness & Sports

When you choose this business type, Botly sets up:

  • Starter instructions in the right tone
  • 12 common customer questions, ready for your answers
  • Safety rules for your trade

Answers from your own pages and captures the lead.

Botly assistantOnline · replies instantly
Can I try a class before joining?
Here’s what our membership page says about trial classes. Want me to take your name and number so the front desk can call you?

Education & Training

When you choose this business type, Botly sets up:

  • Starter instructions in the right tone
  • 12 common customer questions, ready for your answers
  • Safety rules for your trade

Never promises admission or placement.

Botly assistantOnline · replies instantly
Will this course get me a job?
I can’t promise admission or placement. I can share the syllabus and connect you with a counsellor who can answer that properly.

Professional Services

When you choose this business type, Botly sets up:

  • Starter instructions in the right tone
  • 12 common customer questions, ready for your answers
  • Safety rules for your trade

Doesn’t guess timelines or prices it hasn’t been given.

Botly assistantOnline · replies instantly
How long does a website redesign take?
It depends on the project, so I don’t want to guess. The team gives a timeline after a short call — shall I book one for you?

Home & Local Services

When you choose this business type, Botly sets up:

  • Starter instructions in the right tone
  • 12 common customer questions, ready for your answers
  • Safety rules for your trade

Never explains DIY wiring or gas fixes. Flags dangerous situations.

Botly assistantOnline · replies instantly
My switchboard is sparking. How do I fix it?
Please don’t touch it. If it’s safe, switch off the main power and keep away. I’ve flagged this as urgent — what’s your address and phone number?

Automotive

When you choose this business type, Botly sets up:

  • Starter instructions in the right tone
  • 12 common customer questions, ready for your answers
  • Safety rules for your trade

Never diagnoses from a description. Flags unsafe cars.

Botly assistantOnline · replies instantly
My brakes make a grinding noise. What’s wrong?
I can’t diagnose from a description, and grinding brakes can be unsafe — please avoid driving it. Shall I book an inspection?

Pets & Animals

When you choose this business type, Botly sets up:

  • Starter instructions in the right tone
  • 12 common customer questions, ready for your answers
  • Safety rules for your trade

Never suggests medicine. Sends emergencies to a vet.

Botly assistantOnline · replies instantly
Can I give my dog paracetamol?
Please don’t — human medicines can be very dangerous for pets. If your dog is unwell, contact a vet straight away. Would you like our clinic’s number?

Events & Entertainment

When you choose this business type, Botly sets up:

  • Starter instructions in the right tone
  • 12 common customer questions, ready for your answers
  • Safety rules for your trade

Points to live booking instead of guessing.

Botly assistantOnline · replies instantly
Are there tickets left for Saturday?
I can’t confirm seats in the chat. The booking page shows what’s available right now — here’s the link.

Manufacturing & Industrial

When you choose this business type, Botly sets up:

  • Starter instructions in the right tone
  • 12 common customer questions, ready for your answers
  • Safety rules for your trade

Turns enquiries into leads for your sales team.

Botly assistantOnline · replies instantly
What’s your minimum order quantity?
It depends on the product. Tell me what you need and I’ll pass it to our sales team for a quote.

Agriculture

When you choose this business type, Botly sets up:

  • Starter instructions in the right tone
  • 12 common customer questions, ready for your answers
  • Safety rules for your trade

Never gives pesticide doses.

Botly assistantOnline · replies instantly
How much pesticide should I spray per acre?
I can’t give pesticide doses — please follow the product label and speak to an agronomist. I can connect you with our field expert.

Retail & Local Shops

When you choose this business type, Botly sets up:

  • Starter instructions in the right tone
  • 12 common customer questions, ready for your answers
  • Safety rules for your trade

Answers timings, parking and policies you add.

Botly assistantOnline · replies instantly
Are you open on Sunday?
Here are our opening hours from the Knowledge Centre. Want directions to the shop?

It learns from your content — not the whole internet

Botly
Your website
WordPress
WooCommerce products
Knowledge Centre
Your documents
Your training

Reads your website

Botly crawls your pages so it can answer from what your site already says.

WordPress sync

The free Botly Connector plugin keeps your pages, posts and WooCommerce products in sync, with full-text search.

Knowledge Centre

Add the answers your website doesn’t say — timings, parking, policies — as Q&A or free text.

Document upload

TXT, Markdown, CSV, Word (.docx) and PDF (where enabled). Learned within a minute.

Your own training

Set the tone and the rules: what to say, and what not to say.

Built on leading AI models

Botly runs on AI from the leading providers. On monthly and yearly plans the AI is included. On lifetime plans, connect your own key and pick your model.

OpenAIGPT models
Google GeminiGemini models
Anthropic ClaudeClaude models
More providersDeepSeek, Groq, OpenRouter

AI included

No API key and no AI bill on the Free, monthly and yearly plans.

Choose your model

Bring your own key on lifetime plans and pick the model you want.

Backup provider

Add a second provider and the bot keeps working if one has an outage.

Keys kept safe

Your API key is encrypted and never shown back in full.

DeepSeek, Groq and OpenRouter are available when enabled for your account.

There are lots of chatbots. Here’s what makes Botly different.

Easy to set up, fair on price, careful with your data — and it does real work.

  • From $5/month, AI included
  • Live in minutes
  • Order data never stored
Typical chatbot
BotlyBotly
Price
Typical chatbotA subscription, plus your own bill with an AI company
BotlyFrom $5/month with AI included. No separate AI bill
Setup
Typical chatbotBuild flows by hand, or bring a developer and an API key
BotlyPick your business, paste one line. Ready in minutes
How it answers
Typical chatbotFixed menus and scripted flows
BotlyAI that understands questions in plain words
When it doesn’t know
Typical chatbotGuesses, or repeats “I didn’t understand”
BotlySays so and points the customer to you
What it knows
Typical chatbotOnly the answers you type in
BotlyYour website, pages, products and documents
Orders
Typical chatbotSends a link to the help page
BotlyTracks orders, resends downloads, emails invoices (WooCommerce, Unlimited plan)
Your data
Typical chatbotCheck where your customers’ data is kept
BotlyOrder data read live, never stored. Emails masked. Chats deleted after 90 days
Languages
Typical chatbotOne or two, set up by hand
BotlyReplies in the visitor’s language
Safety
Typical chatbotSame rules for every business
BotlySafety rules for your trade
Getting better
Typical chatbotNo way to see which answers failed
BotlyThumbs up/down and a “Needs review” list

Compared with rule-based and scripted chatbots in general, not any one product.

It says “I don’t know” — and that’s a feature.

Botly answers from your website and your Knowledge Centre. When the answer isn’t there, it says so and points the customer to you. It never invents a price, a policy or a delivery date.

  • Stays on topic — it only answers questions about your business.
  • Safety rules for your trade — a clinic bot never suggests medicine, a lawyer’s bot never gives legal advice, a restaurant bot never guesses allergens.
  • Only on your domain — the bot answers only on the website it’s registered to.
Botly assistantOnline · replies instantly
Can you deliver to Pune by Friday?
I’m not certain about delivery dates to Pune, and I don’t want to guess. Please check with the shop — I can pass them your question and email right now.

Where’s my order? Answered before they finish typing.

Customers verify with a one-time email code. Then Botly tracks orders, resends downloads and licence keys, emails invoices and takes cancellation and refund requests — which land in your dashboard for you to decide.

Store assistantOnline · replies instantly
Customer verified with a 6-digit email code
Where is my order?
Order #1042 has shipped. Courier: Blue Dart, tracking BD7781204. Track it here 🚚
Also my download link doesn’t work.
I’ve reset your download and re-sent the order email with your files and licence key to your inbox. For security, keys never appear in the chat.
Please cancel order #1051.
I’ve recorded your cancellation request with your reason. The store will review it and email you the decision.
RequestsCancellations · Invoices · Downloads · Refunds
#1051 · Cancellation“Ordered the wrong size”
ApproveAsk for moreDecline
#1033 · RefundWithin refund window
ApproveAsk for moreDecline
#1029 · Invoice change“Add GST number”
Open

Your note goes to the customer by email. Every decision is also saved as a private note on the WooCommerce order.

“Where is my order?”

Shows recent orders and live status, with courier, tracking number and link when your store uses a tracking plugin or a custom tracking field. Knows digital orders have nothing to ship.

“My download link doesn’t work”

Resets the download limit and expiry, then re-sends your store’s own order email with downloads and keys. Up to 3 times a day per order; on the 4th, your team is alerted.

“Send me the invoice”

Emails the invoice from your store. With PDF Invoices & Packing Slips, the PDF is attached.

“Add my GST number to the invoice”

Passes the exact request to your team. It never edits invoices itself.

“Cancel my order”

Records a cancellation request with the reason, warns first if the order has shipped, notes it on the order and emails you. Never cancels anything itself.

“I want a refund”

Records a refund request and checks your refund window, for you to approve or decline. Never moves money.

“Something’s wrong with my purchase”

Emails the problem to the right person — on marketplaces, to the seller of that exact product — with a copy to you and a confirmation to the customer.

Only offers what your store can do

Botly checks your store daily. No tracking plugin? It never promises a tracking number.

  • Botly never moves money and never cancels orders. You decide; it records and tells the customer.
  • Licence keys and download links never appear in the chat — they go to the customer’s inbox.
  • Your customers’ order data is never copied into Botly. It’s read live from your store and forgotten.

Order Desk is part of the Unlimited plan and works on WooCommerce stores connected with the free Botly Connector plugin.

Your customers write the way they talk. Botly replies the same way.

Botly answers in whatever language the visitor writes in, automatically.

EnglishहिंदीHinglishEspañolالعربيةFrançaisDeutschPortuguêsবাংলাதமிழ்मराठी+ more

English

Botly assistantOnline · replies instantly
Do you deliver on Sundays?
Yes — here’s what our delivery page says about Sundays.

Hindi

Botly assistantOnline · replies instantly
क्या आप रविवार को डिलीवरी करते हैं?
जी हाँ — रविवार की डिलीवरी के बारे में हमारी डिलीवरी पेज पर यह जानकारी है।

Hinglish

Botly assistantOnline · replies instantly
Sunday ko delivery hoti hai kya?
Haan ji — Sunday delivery ke baare mein hamare delivery page par yeh likha hai.

Spanish

Botly assistantOnline · replies instantly
¿Hacen entregas los domingos?
Sí — esto es lo que dice nuestra página de entregas sobre los domingos.

Arabic

Botly assistantOnline · replies instantly
هل توصلون يوم الأحد؟
نعم — هذا ما تقوله صفحة التوصيل عن أيام الأحد.

French

Botly assistantOnline · replies instantly
Vous livrez le dimanche ?
Oui — voici ce que dit notre page livraison sur le dimanche.

German

Botly assistantOnline · replies instantly
Liefern Sie sonntags?
Ja — das steht auf unserer Lieferseite zum Sonntag.

Bengali

Botly assistantOnline · replies instantly
রবিবার কি ডেলিভারি হয়?
হ্যাঁ — রবিবারের ডেলিভারি নিয়ে আমাদের ডেলিভারি পেজে এটা লেখা আছে।

Find out where your bot got it wrong — your customers tell you with one tap.

  • Lead form in the chat — name, email, phone and your own fields. Leads with fake email domains are flagged. Export to CSV.
  • Every conversation logged — what visitors asked and exactly what the bot replied, grouped by visitor and visit.
  • Search and filters — by date, device and country.
  • Insights — the pages where chats start, devices, countries and browsers.
  • 👍 / 👎 on every answer — the “Needs review” filter shows only the answers people disliked, so you fix what actually fails.
ConversationsNeeds review
“What’s your return window?”👎 Disliked
“Do you ship to Canada?”👍 Liked
LeadsExport CSV
Priya S.priya@…Email OK
Test Usertest@fakemail…Check email

The small things that make a big difference

Remembers returning visitors

Suggested questions

Plan feature

Several websites, one account

No surprise pauses

Warning at 80% of your limit

Emails in your brand name

Light and dark dashboard

A chat widget that looks like your brand

Change the colour, theme, launcher and position — see it on a website right away.

Try it

Brand colour

Theme

Launcher

Position

yourwebsite.com
Ask us anything
Hi! 👋 How can I help you today?
Do you ship to Canada?
Yes — here’s what our shipping page says.
Type a message…

Colours & fonts

Buttons, bubbles, text and input colours, font, font size and corner radius. Light or dark theme.

Layout & launcher

Position, layout, launcher shape, bubble style, width and height. Custom CSS if you want it.

Name, avatar & words

Bot name, avatar or your site favicon, welcome message, placeholder and button text.

Where it shows

Show it on every page or only chosen pages, and hide it for logged-in users.

Full styling, notification sound, suggested questions and removing “Powered by Botly” depend on your plan.

Sell Botly as your own. Your logo, your domain, your price.

The Reseller plan gives you a white-label AI chatbot to sell to your clients.

  • Create client accounts and give them plans
  • Your logo, favicon, colours and brand name across the dashboard and emails
  • Custom domains — clients log in at your own domain
  • Emails to clients go out in your name, and replies come to you
  • Clients run on your AI key — set it once
  • Message limits per client, and invite links for onboarding

Your customers’ data stays yours

No copy of your orders

Order data is read live from your store and discarded. Botly keeps no copy of your customers or orders.

Encrypted API keys

Keys are encrypted at rest and never shown back in full.

Signed WordPress connection

Requests are signed with a shared secret (HMAC) and time-stamped, so they can’t be forged.

Masked emails

Customer email addresses are masked in the chat, like s••••••h@yahoo.com.

Your domain only

The bot only answers on the domain it’s registered to.

Rate limits

Every public endpoint is rate-limited.

90-day clean-up

Conversations are deleted automatically after 90 days.

Alerts in your inbox

Usage warning at 80%, and new refund, cancellation and invoice requests the moment they’re made.

Simple plans. AI included.

Pay monthly or yearly — or once, for the Unlimited lifetime plan. 30-day money-back guarantee.

Charged every month. Cancel any time.Charged once a year. Cancel any time.Paid once. Yours for ever, with no renewals.

Free

Freeforever
Start free
Freeforever
Start free
Freeforever
Start free
  • 1 website
  • 500 messages a month
  • Suggested questions
  • Notification sound
  • Custom styling
  • Remove Botly branding
  • Order Desk
  • Invoices & cancellations
  • AI included — no key needed

Starter

$49/ yearsave 18%
Subscribe — $49 / year
Not sold lifetimeMonthly or yearly
Not sold lifetime
  • 1 website
  • 10,000 messages a month
  • Suggested questions
  • Notification sound
  • Custom styling
  • Remove Botly branding
  • Order Desk
  • Invoices & cancellations
  • AI included — no key needed

Cancel any time. You keep what you have paid for.

Most popular

Pro

Not sold lifetimeMonthly or yearly
Not sold lifetime
  • 3 websites
  • 30,000 messages a month
  • Suggested questions
  • Notification sound
  • Custom styling
  • Remove Botly branding
  • Order Desk
  • Invoices & cancellations
  • AI included — no key needed

Cancel any time. You keep what you have paid for.

Agency

$187/ yearsave 8%
Subscribe — $187 / year
Not sold lifetimeMonthly or yearly
Not sold lifetime
  • 5 websites
  • 50,000 messages a month
  • Suggested questions
  • Notification sound
  • Custom styling
  • Remove Botly branding
  • Order Desk
  • Invoices & cancellations
  • AI included — no key needed

Cancel any time. You keep what you have paid for.

Lifetime deal

Unlimited plan

$247one-off

Paid once. Yours for ever, with no renewals. Every feature — including Order Desk — on up to 1,000 websites.

Pay $247 once
  • 1,000 websites
  • Unlimited messages
  • Suggested questions
  • Notification sound
  • Custom styling
  • Remove Botly branding
  • Order Desk
  • Invoices & cancellations
  • Bring your own key — OpenAI, Google Gemini, Anthropic Claude

Prices in USD. Order Desk and invoices & cancellations are part of the Unlimited plan. Lifetime deals are also available on DealMirror.

What our customers say

Read our reviews on TrustpilotReal reviews from Digital Param customersTrustpilot

★★★★★

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[Customer name][Business, country]

★★★★★

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[Customer name][Business, country]

★★★★★

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[Customer name][Business, country]

Questions, answered honestly

Do I need an OpenAI or API key?

No — the AI is included on the Free, monthly and yearly plans. The Unlimited lifetime plan uses your own key (OpenAI, Google Gemini or Anthropic Claude).

Will it make things up?

It’s built not to. It answers from your website and your Knowledge Centre, and tells customers to contact you when it isn’t sure.

Does it work outside WordPress?

Yes — one line of code works on any website, including Shopify, Wix and Webflow. The WordPress plugin adds automatic content sync, and on the Unlimited plan, Order Desk for WooCommerce.

Can it refund or cancel orders?

No, by design. It records the request; you decide and do it in WooCommerce. Botly never moves money.

Which languages does it speak?

It replies in the language the visitor writes in.

Is my customers’ data safe?

Order data is read live and never stored, emails are masked in the chat, and conversations are deleted automatically after 90 days.

Can I use it on several websites?

Yes — each website gets its own bot, knowledge, conversations, leads and design. How many depends on your plan.

Can I resell it?

Yes — the Reseller plan is white-label, with custom domains.

Is there a free plan?

Yes — 1 website and 500 messages a month, with AI included. Upgrade any time.

Build a business that keeps growing — even while you sleep.

Every unanswered question is a customer walking away. Botly answers them all, day and night, in your customer’s own language — so the business you are building keeps earning long after you close the laptop. Start free; no card, no API key, no developer.

Questions? support@digitalparam.com

Botly · AI included, no API keyStart free